top of page
claims-administration.jpg

Claims Administration

FROM PRE-SETTLEMENT TO POST-SETTLEMENT, OUR EXPERTISE MAXIMIZES CLIENT OUTCOMES

large-bg.jpg

COMPREHENSIVE

ARCHER provides end-to-end claims administration services, from the Notice of Settlement to final disbursement.

COST-EFFECTIVE

By leveraging ARCHER’s capabilities, law firms avoid the expense of hiring, training, and managing additional staff for cyclical projects.

CUSTOMIZED

ARCHER’s team is experienced at providing project-specific programs to meet your firm’s individual deadlines and needs.

Archer dark logo

CLASS ACTION CLAIMS ADMINISTRATION

Properly executed claims administration is highly detailed and time-sensitive, requiring the assistance of an experienced administrator with ample staffing resources. ARCHER’s team includes court-appointed administrators for some of the nation’s most complex mass tort and class action settlements. Our team of hundreds along with our proprietary technology ensures a seamless claims administration process, every step of the way.

PROGRAM GUIDANCE AND FORM CUSTOMIZATION

ARCHER consults with law firms to create comprehensive settlement packets that are compliant with the settlement agreement and easy for claimants to complete. Packets are fully customizable for aggregate settlements of any size.

Our program guidance supports a full spectrum of needs from the Notice of Settlement to release processing, including, but not limited to:

Disclosure

Special Master correspondence

Notice of settlement

Consent to settle

Release language

Mail Tracking

Easily identifiable signature pages

Claimant checklists

Customized mailers

Document layout and design

Court documents

FAQs


DOCUMENT PROCESSING

With ARCHER’s comprehensive quality check methodology, law firms can feel confident in the management of outgoing and incoming claim packages. Our mailing center utilizes state-of-the-art barcode tracking technology to ensure accuracy and accountability for every settlement program.

ARCHER’s document processing services include:

Complete mail tracking

Expedited shipping and delivery

Bulk mail processing

Bulk printing in color or black and white

Signature flagging/highlighting

Mobile notary services

Electronic signatures capabilities

Mailing address reconciliation


PROGRAM FOLLOW-UP & TRACKING

One of the biggest hurdles to finalizing a multi-claimant settlement is tracking down outstanding responses. ARCHER’s extensive team does the heavy lifting for you, following up with each claimant and coordinating with your firm until every packet is processed. Our follow-up communications leverage our deep experience and are custom developed based on project expectations, deliverables, and funding obligations. Examples of claimant outreach campaigns include calls, texts, emails, and postal mail.

REVIEW & ACCURACY DETERMINATION

ARCHER processes, reviews, and tracks all returned claims packages. We perform sufficiency verifications on all packet components, proactively following up with claimants to correct deficiencies.

Our proprietary technology enables strict document control while our document review team focuses on verification of proper claimant execution (e.g., notary, witness, government ID, and wet or electronic signatures). By flagging missing or incomplete items and providing claimants with clear guidance, we eliminate the guesswork and facilitate an expedient resolution.

Archer bullet point
Archer bullet point
Archer bullet point
Archer bullet point
Archer bullet point
Archer bullet point
Archer bullet point
Archer bullet point
Archer bullet point
Archer bullet point
Archer bullet point
Archer bullet point
Archer bullet point
Archer bullet point
Archer bullet point
Archer bullet point
Archer bullet point
Archer bullet point
Archer bullet point
Archer bullet point
CONTACT

LEARN MORE ABOUT ARCHER

ARCHER helps leading law firms across the country resolve complex litigation and settlement issues. We do not take your trust and confidence lightly. Learn more about the dedication and expertise that inform everything we do.

Consult Archer

CONSULT ARCHER

For streamlined administration at any stage of the case, we’re ready to help.
Contact us today.

CLAIMANT CARE

I am an individual with a claim
managed by ARCHER.

CLIENT CARE

I am a law firm or other entity seeking help on active projects.

SALES INQUIRIES

I am a law firm or other entity
with a new project.

ALL OTHER REQUESTS

I am contacting ARCHER for some other purpose.

bottom of page